Information about cookies and similar technologies in the IKEA Home smart System and Application
In short: Cookies – why do we use them?
enable you to control the System via the Application outside your home,
enable you to control the System via the Application on multiple devices,
enable you to connect the System to your speakers from Sonos,
enable you to save and adjust your favourite scenes, OLD and
remember your choices and settings NEW, and
If you consent*, we also use cookies to:
If you click on the links above, you will find more detailed
information about our specific use of cookies.
To protect your privacy, we have taken measures to avoid identifying you when you use the System and the Application. When information that can be connected to you as an individual, directly or indirectly, is processed, we will inform you about this in our Privacy Statement that you can find here.
If you want to make a complaint regarding our use of cookies, you can contact a relevant supervisory authority. The supervisory authority in United Kingdom is the Information Commissioner’s Office, https://ico.org.uk/make-a-complaint/.
Through the use of cookies we allow you to use products and services from other third-parties (such as Apple HomeKit or Sonos) in conjunction with your IKEA Home smart System. In addition, we also use cookies from several third-party service providers, such as Google, to provide analytics. These third parties will use the information collected through these cookies for their purposes. In the table below, we list when the third-party service providers collect information and we have included links to where you can get more information about these third-party service providers’ use of cookies and what information they collect.
The use of certain third-party services may mean that in certain cases your personal data will be transferred and processed outside the EEA, Switzerland or United Kingdom. In our Privacy Statement, you can find more information on transfers of personal data outside the EEA, Switzerland or United Kingdom.
The following cookies are only used if you have given us your consent, i.e. they are not strictly necessary for enabling you to use the System and the Application, including certain functionalities. You can withdraw your consent at any time in the Application under privacy settings.
The choice that you make in terms of consenting or not, or withdrawing
your consent, will apply to all others using the same System as you. OLD:
However, this is not applicable for consent in relation to cookies used
to send push notifications regarding the System to your device.
To improve the System and the Application, including different functionalities |
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Purpose and description |
Usage period |
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To analyse how you use the System we use cookies to collect information about your IP address and your geographical location (only on an aggregate level and not exact address) and information regarding how you use the System, e.g. what features you enable in the System as well as your use of the features (e.g. if you turn on a connected lamp). The information collected is used to optimise the functionality of the System, as well as to modify and further develop the different functionalities in the System to become better adapted to our users. |
Cookies are used for as long as you have the System but not longer
than OLD: |
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To analyse how you use the Application we use cookies from Google’s Firebase services. You can find more information on how Google uses cookies on Google’s website. The cookies from Google will collect information about your IP address and your geographical location (only on an aggregate level and not exact address) and information regarding how you use the Application, e.g. what features you enable in the System as well as your use of the features (e.g. if you turn on a connected lamp) and what you click on in the Application. The information is used to optimise the functionality of the Application, as well as to modify and further develop the different functionalities in the System and in the Application to become better adapted to our users. |
Cookies are used for as long as you have the Application but not
longer than OLD: |
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If you do not consent to the above cookies, we will have less data to develop the System and the Application. |
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To notify you about the information that you have required in relation to the System by push notifications |
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Purpose and description |
Usage period |
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OLD: NEW To send you push notifications regarding events in the System that you have chosen to get notifications about. In order to send these push notifications that you have required we use cookies from Google’s Firebase services. You can find more information on how Google uses cookies on Google’s website. The cookies will collect information to identify the device on which you use the Application, i.e. a push token, and to identify the System and a specific connected smart product and information regarding a specific event that you have chosen to get notifications about. The information is used to send you push notification about such events that you have chosen to get notifications about. |
Old:
NEW Cookies are used for as long as you have chosen to receive push notifications regarding the System. |
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To
send you push notifications in relation to the maintenance of
the System, e.g. low battery in a connected smart product OLD: The cookies will collect information to identify the device on which you use the Application, i.e. a push token, and to identify the System, information regarding a detected problem in the System, e.g. low battery in a connected smart product, and information regarding the software for the System.
The information is used to help you detect and solve a problem
in the System
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OLD: Cookies are used for as long as you have the Application but not longer than six months from when you provided your consent. NEW Cookies are used for as long as you have chosen to receive push notifications regarding the System. |
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For the functionality of the System and the Application |
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Purpose and description |
Usage period |
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To technically make the System and the Application work in a satisfying and secure manner we use cookies. These cookies enable us to connect your device and smart products to the System and control the System, e.g. identify the actions made by your device in the System. The cookies we use will collect information about the different parts of the System, including your device and your smart products. We will receive information that distinguish your device and smart products (e.g. hardware and a unique ID associated with the device or smart product) from others. We also use a so-called fingerprinting technique (a technical term, not related to your physical fingerprint) to uniquely identify your device and smart products. |
Cookies are used for as long as you have the System and/or the Application. |
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To detect problems in the System’s and the Application’s functionality in order to make improvements we use our cookies and cookies from Google’s Firebase services. These cookies are essential for us to be able to fix problems we detect based on analysis of how the System and the Application are used. You can find more information on how Google uses cookies on Google’s website. The cookies will collect information about your use of the System and/or the Application and use of connected smart products and diagnostic data (including a snapshot of the System if an error occurs). |
Cookies are used for as long as you have the System and/or the Application. |
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In order for us to be able to provide software updates in the System and show content in the Application, we use cookies from Cloudflare. You can find more information on how Cloudflare uses cookies on Cloudflare’s website. |
Cookies are used for as long as you have the System and/or the Application. |
To enable you to control the System via the Application outside your home |
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Purpose and description |
Usage period |
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To enable you to control the System via the Application from outside of your home, i.e. when not connected to the same Wi-Fi as the System, we use cookies to identify your device to ensure that it is a part of the System and to control the System via the Application outside your home. The cookies will collect information about your device. We will receive information that distinguish your device (e.g. a unique ID associated with the device) from others. We also use a so-called fingerprinting technique (a technical term, and not related to your physical fingerprint) to uniquely identify your device. The cookies will also collect information about what different actions you take, e.g. if you turn on a lamp, in order to perform such actions in the System. |
Cookies are used for as long as you have the Application. |
To enable you to use and control the System via the Application on multiple devices |
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Purpose and description |
Usage period |
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In order to enable you to use and control the System via the Application on multiple devices and to remember your trusted devices connected to System, we use cookies to distinguish your device from others by the usage of a randomised ID. |
Cookies are used for as long as you have the Application. |
To connect the System with your smart products from third parties |
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Purpose and description |
Usage period |
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To enable you to connect to and control the System via smart products from third parties, such as Google (i.e. Google Home), Amazon (i.e. Alexa), and Apple (i.e. Apple HomeKit), we and the third-party provider of such smart product use cookies in order to make the integration between the System and the smart product in question function. You can find more information on how Google, Amazon, and Apple use cookies on their respective websites. These cookies enable us to identify and connect smart products from third parties to the System and perform the actions made by you via such smart products. |
Cookies are used for as long as you have smart products from third parties connected to the System. |
To connect the System with your speakers from Sonos |
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Purpose and description |
Usage period |
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To enable you to connect your Sonos speakers to the System and control your Sonos speakers via the Application we and Sonos (the third-party provider) use cookies in order to make the integration between the System and the Sonos Speakers function. These cookies enable us to identify and connect your Sonos speakers to the System and perform the actions made by your device when you use the Application to control your Sonos speakers. |
Cookies are used for as long as you have your Sonos speakers connected to the System. |
To enable you to save and adjust your favourite scenes |
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Purpose and description |
Usage period |
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To enable you to create and save a scene, for instance when it comes to connected lamps - to turn on the lights in the bedroom at seven o’clock as per your chosen scene, we use cookies that collect information about your connected products and your settings for the specific scene. |
Cookies are used for as long as you have a scene saved in the System. |
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To enable you to create and save a scene that will be initiated at sunrise and/or sunset, for instance when it comes to connected lamps - to turn on the lights in the bedroom at sunrise as per your chosen scene, we use cookies that collect information about your location, connected products and your settings for the specific scene. |
Cookies are used for as long as you have such scene triggered at sunrise/sunset saved in the System. |
To remember your choices and adapt the Application to suit you |
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Purpose and description |
Usage period |
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To remember which country’s version of the Application you want to use we use cookies that save such information. This enables us to show you the Application in the language that you have chosen. |
Cookies are used for as long as you have the Application. |
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To keep track of whether you have given your consent or not we use a cookie to remember if you have chosen to consent to our use of cookies. |
Cookies are used for as long as you have the Application. |